Returns & Exchanges

At CultureFly, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unworn and unwashed apparel. Please ensure all original tags are attached and items are returned in their original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Items

  Securely pack your items in the original box or a similar shipping mailer, ensuring the return authorization slip is included inside.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy until your refund is processed, typically within 5-7 business days.